Your privacy is our priority. This document transparently explains how mohd99 collects, uses, stores, and protects your personal information as a member of our platform.
Mohd99 understands that your trust in us depends greatly on how we handle your personal information. We are committed to ensuring that every piece of data you share with us is managed with full responsibility, transparency, and the highest security standards available today.
This Privacy Policy applies to all users who access the mohd99 website, register an account, make a deposit, claim a bonus, play games, or interact with any part of our platform. By using mohd99's services, you agree to the terms set out in this document.
We never sell, rent, or trade your personal data to third parties for marketing purposes. The information you provide is used solely for the purposes clearly stated in this policy, and nothing more. This is our promise to every mohd99 member.
Mohd99 collects various types of information depending on how you interact with our platform. Generally, information is collected across three main categories:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Registration Information | Identity verification and account management | For the duration of active account + 5 years |
| KYC Documents | Legal compliance and fraud prevention | 7 years after account closure |
| Transaction Records | Financial audits and dispute resolution | 7 years |
| Activity Log | Platform security and game pattern analysis | 2 years |
| Cookie Data | Experience personalization and analytics | Up to 12 months |
Every piece of information we collect has a clear and lawful purpose. mohd99 uses your personal data for the following purposes:
Mohd99 takes the security of your personal data very seriously. We invest in the latest security infrastructure to ensure your information is always protected from unauthorized access, loss, or leaks.
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a security incident affecting your personal data, mohd99 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international data protection best practices.
Mohd99 does not sell or trade your personal data to any third party. However, there are certain situations where we need to share your information with trusted parties to keep our platform running:
All third parties working with mohd99 are required to sign data processing agreements ensuring they handle your information to the same rigorous security and privacy standards that we uphold.
Mohd99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You may manage your cookie settings through your browser at any time. Disabling certain cookies may affect the functionality and your experience on the mohd99 platform, but will not prevent you from using the core features.
As a mohd99 member whose data we hold, you have the following rights regarding your personal data. We respect each of these rights and will process your requests within 30 business days:
To exercise any of the above rights, contact our customer support team via 24/7 live chat. We will require identity verification before processing any personal data request to ensure the security of your information.
The mohd99 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from minors. If we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
Mohd99 reserves the right to update or modify this Privacy Policy from time to time in response to changes in law, technology, or our operations. Any changes will take effect immediately upon being published on this page.
For significant changes that directly affect how we handle your personal data, we will notify you via email or in-platform notification at least 14 days before the changes take effect. Continued use of the mohd99 platform after the effective date constitutes your acceptance of the updated terms.
We encourage you to review this page regularly to ensure you are always informed of how we protect your information.
If you have any questions, concerns, or wish to exercise your privacy rights, the mohd99 customer support team is available to assist you 24 hours a day, 7 days a week via live chat on our platform.
For specific enquiries relating to data protection and privacy, you may also reach us via our official email. We are committed to responding to all privacy-related enquiries within 3 business days. Your identity will be verified before any personal information is disclosed or modified.
Our team is available 24/7 to help you understand how we protect your data.
View FAQData protection is not just a promise — it is real infrastructure that we build and maintain every day.
All data transmitted between your device and mohd99 servers is protected by TLS 1.3 and 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Our identity verification process ensures that only legitimate individuals can access and use an account. KYC documents are stored in an encrypted environment separate from day-to-day operational data.
Our cybersecurity team monitors platform activity around the clock to detect any suspicious access, unauthorized login attempts, or unusual transaction patterns before they become an issue.
Your sensitive data is not only protected in transit — it is also encrypted at rest within our database. Even in the event of a physical breach, your data remains unreadable without the encryption key.
Access to members' personal data is restricted to staff who genuinely need it. All access is logged and periodically audited to ensure no misuse occurs from within the organisation.
Mohd99's security systems and policies undergo independent assessments by third-party audit firms twice a year. Audit findings are used to continuously strengthen your protection without pause.
You have full control over your personal data. Learn about your rights and how to exercise them.
Request a complete copy of all personal data we hold about you at any time. We will provide a readable report within 30 business days.
If any of your information is inaccurate or out of date, you have the right to request an immediate correction. Contact our customer support to update your records.
Under certain circumstances, you may request the complete deletion of your data. This is subject to the legal record retention obligations binding on us.
You may withdraw consent to receive marketing communications or object to the processing of your data for purposes other than account operations at any time.
Receive your data in a structured, machine-readable format (JSON or CSV) for transfer or personal storage as needed.
You may request that we restrict how we process your data in certain situations, such as while a dispute regarding data accuracy is being resolved.
Answers to the most frequently asked questions by mohd99 members regarding privacy and data security.
With a transparent privacy policy and cutting-edge security infrastructure, your only focus needs to be one thing — enjoying the best gaming experience in Malaysia.
By registering, you confirm that you are 18 years of age or older and agree to mohd99's Privacy Policy and Terms & Conditions.