01 Introduction and Acceptance of Terms
Welcome to Mohd99, an online casino platform operated under a valid and recognized license. These Terms and Conditions constitute a legally binding agreement between you as the user and mohd99 as the platform operator.
By accessing this website, registering a new account, or using any services offered by mohd99, you hereby acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document, including Privacy Policy and Responsible Gaming Policy ours, which also forms part of this agreement.
Important Note: Mohd99 reserves the right to change, add, or revise any part of these terms at any time. Any changes take effect immediately upon being posted on this website. It is your responsibility to review these terms from time to time.
02 Eligibility and Account Registration
To use mohd99 services, you must meet the following requirements:
- You are 18 years and above or have reached the legal age limit set in your region of residence, whichever is higher.
- You are registering under your own name and not on behalf of another person.
- You may only hold one account at mohd99 only. Multiple accounts held by the same individual will result in all accounts being suspended.
- All information provided during registration is truthful, accurate, and current.
- You are not on mohd99's exclusion list or any related self-exclusion program.
- You are not acting as an agent or representative of a third party in using this platform.
Mohd99 reserves the right to request proof of age and identity at any time. Failure to provide the required documents may result in your account being suspended until verification is complete. Registrations using false or misleading information may lead to immediate account closure and freezing of any remaining balance.
03 Deposits and Payment Methods
Mohd99 accepts deposits via a variety of secure and trusted payment methods, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and local bank transfers. All deposits are processed in real time using 256-bit SSL encryption to keep your transactions safe.
- The minimum deposit amount is RM 10 per transaction.
- There is no general maximum daily deposit limit; specific limits may apply depending on your chosen payment method.
- All deposits must be made using a payment method registered in your own name. Mohd99 does not accept third-party deposits.
- Successfully deposited funds will be credited to your account within seconds.
- Mohd99 does not charge any processing fees for deposits; however, your payment service provider may apply their own charges.
Reminder: Please ensure you deposit the exact amount requested during the payment session. Mohd99 is not responsible for delays or failures caused by your bank or e-wallet provider.
04 Winnings Withdrawal
Mohd99 is committed to processing withdrawals quickly and transparently. Your winnings belong entirely to you, and we ensure the process is as simple and fast as possible.
- The minimum withdrawal amount is RM 30 per request.
- Withdrawals to e-wallets (TNG, GrabPay, Boost) are processed within 5 to 15 minutes.
- Withdrawals via local bank transfer take 15 to 60 minutes during business hours.
- Withdrawals may only be made to an account or e-wallet registered in your own name — matching the name registered on Mohd99.
- Withdrawal requests made before meeting the wagering (rollover) requirements of an active bonus will not be processed until those requirements are fulfilled.
- Mohd99 reserves the right to request additional identity verification (KYC) before approving withdrawals for new accounts or withdrawals exceeding certain limits.
Warning: Any attempt to withdraw funds obtained through fraudulent activity, money laundering, or bonus abuse will result in immediate account freezing and referral to the relevant authorities.
05 Bonus and Promotion Terms
Mohd99 offers a wide range of bonuses including welcome bonuses, weekly cashback, VIP rebates, and seasonal promotions. Each bonus is subject to specific wagering (rollover) requirements and must be understood before claiming.
- 100% Welcome Bonus: Subject to a 20x rollover requirement that must be met within 14 days from the date the bonus is credited.
- 10% Weekly Cashback: Calculated based on net losses within a week and credited every Monday. Not subject to rollover requirements.
- VIP Rebate: Rebate rates depend on your VIP membership tier and are credited automatically every day.
- Each bonus may only be claimed once unless stated otherwise in the relevant promotion's terms.
- Mohd99 reserves the right to void any bonus claimed through illegitimate means, including the use of multiple accounts or coordination with other players.
- Bonuses cannot be directly converted to cash without meeting the specified rollover requirements.
- In the event of a discrepancy between promotional information in English and Bahasa Malaysia, the more detailed version shall apply.
06 Game Rules
All games offered at Mohd99 — including Live Casino, table games, Fish Shooting Games, bingo, and Slots — are operated in accordance with the rules set by their respective game providers.
- The outcome of all RNG (Random Number Generator) games is determined by a random number generation system audited by an independent body and cannot be influenced by mohd99 or any player.
- For Live Casino games, video recordings of each session are retained and can be reviewed within 30 days in the event of a dispute.
- In the event of a technical disruption during an active game, Mohd99 reserves the right to void the round in question and return the bet to the player.
- The use of automated software (bots), artificial intelligence tools, or any method that provides an unfair advantage is strictly prohibited.
- Mohd99 reserves the right to restrict or limit accounts that display suspicious wagering patterns or behaviour inconsistent with normal usage.
07 Member Conduct and Responsibilities
As a Mohd99 member, you are responsible for ensuring your use of this platform is lawful, ethical, and does not harm yourself or others.
- You agree not to use this platform for money laundering or any other illegal financial activity.
- You agree not to harass, threaten, or abuse other players or mohd99 staff.
- You acknowledge that gambling carries risks and you are fully responsible for your own financial decisions.
- You agree to use the responsible gaming tools provided by mohd99 — including deposit limits, loss limits, and time limits — if you feel your gaming activity is starting to have a negative impact.
- You must not share your account with any other individual or allow another party to use your account.
For more information on how to play responsibly and get help if needed, please visit the Responsible Gaming ours.
08 Account Security and KYC
Mohd99 enforces a strict Know Your Customer (KYC) policy as part of our commitment to platform security and compliance with applicable financial regulations.
- You may be asked to submit identity documents (MyKad or passport), proof of address, and proof of ownership of your payment method at any time.
- The KYC process is typically completed within 24 business hours after complete documents are received.
- Failure to complete KYC within the specified period may result in withdrawal suspension until the process is finalized.
- You are responsible for keeping your account password secure and not sharing it with anyone.
- Two-factor authentication (2FA) is strongly recommended and can be enabled directly from your account settings for an added layer of security.
- If you suspect your account has been accessed without authorisation, please contact our customer support immediately via live chat.
09 Account Closure and Suspension
Mohd99 reserves the right to suspend or close your account at any time if:
- You have violated any of the terms stated in this document.
- You provided false or misleading information during registration or the KYC process.
- Your account is involved in fraudulent activity, money laundering, or bonus abuse.
- You own or use multiple accounts.
- Required by legal authorities or regulatory bodies.
You may also choose to close your own account at any time by contacting our customer support team. Any valid balance in your account will be returned to you after the verification process is complete, subject to fulfillment of applicable rollover requirements.
Self-Exclusion: If you choose to self-exclude from the platform, Mohd99 will take action to block your account within 24 hours. The self-exclusion period cannot be reversed before the chosen duration has elapsed.
10 Liability Limits and Disclaimer
Mohd99 provides its gaming platform on an "as-is" basis and makes no warranties, express or implied, regarding the continuity, accuracy, or fitness of the service for any particular purpose.
- Mohd99 is not liable for any losses arising from service disruptions, technical errors, or delays beyond our control.
- Mohd99 is not liable for any indirect, consequential, or incidental losses incurred by players.
- Mohd99's maximum liability to any player under any circumstances shall not exceed the total amount deposited by the player in the 30 days preceding the claim.
- The provisions of these terms are subject to applicable laws and regulations and do not limit any user rights protected under Malaysian law.
If you have any questions regarding these terms, please contact our customer support team, available 24/7 via live chat. We are always ready to help you understand your rights and responsibilities as a Mohd99 member.